{"id":9911,"date":"2013-09-19T09:29:35","date_gmt":"2013-09-18T23:29:35","guid":{"rendered":"http:\/\/michaelwyres.com\/?p=9911"},"modified":"2013-09-19T09:29:35","modified_gmt":"2013-09-18T23:29:35","slug":"what-the-hell-myki","status":"publish","type":"post","link":"https:\/\/michaelwyres.com.au\/mwdc\/2013\/09\/what-the-hell-myki\/","title":{"rendered":"What The Hell Myki?"},"content":{"rendered":"

While smartcard ticketing for transport networks is a fabulous idea, the debacle that is the implementation of the Myki<\/a> system in Victoria just goes from bad to worse.<\/p>\n

<\/p>\n

\n\n \n
Myki Glitches Leaving Users Feeling Ripped-Off<\/td>\n <\/tr>\n<\/table>\n<\/center>\n<\/p>\n

“He said the clock on the myki top-up machine was 15 minutes fast, so his pass was not technically active when he touched on before boarding the train.”<\/p><\/blockquote>\n

“When the call centre worker touched off at Southern Cross, he was docked $11 of myki money instead and could not use his myki pass until he paid back the $11 to get the card’s balance above zero.”<\/p><\/blockquote>\n

How the hell in this day and age, does a computer-based system that relies on time-sensitive transactional information, not get time synchronisation right?<\/p>\n

Particularly since the Network Time Protocol<\/a> (NTP), which is the standard for time keeping and synchronisation on computer networks – (and which was first defined in September 1985<\/a>, almost 30 years ago) – should<\/i> be in place?<\/p>\n

Was the system engineering so bad on this project that not one engineer involved thought to use it?<\/p>\n

I would find that difficult to believe – but it’s such a simple solution towards time-keeping on a network, that clearly they aren’t using it or it has been so incompetently implemented that the issues described in the above article are allowed to occur.<\/p>\n

As an IT professional, I’m astounded by this.<\/p>\n","protected":false},"excerpt":{"rendered":"

While smartcard ticketing for transport networks is a fabulous idea, the debacle that is the implementation of the Myki system in Victoria just goes from bad to worse. Myki Glitches Leaving Users Feeling Ripped-Off “He said the clock on the myki top-up machine was 15 minutes fast, so his pass was not technically active when […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[208,361,503],"class_list":["post-9911","post","type-post","status-publish","format-standard","hentry","category-transport","tag-engineeringfail","tag-myki","tag-springst"],"_links":{"self":[{"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/posts\/9911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/comments?post=9911"}],"version-history":[{"count":0,"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/posts\/9911\/revisions"}],"wp:attachment":[{"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/media?parent=9911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/categories?post=9911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/michaelwyres.com.au\/mwdc\/wp-json\/wp\/v2\/tags?post=9911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}