View From Above

When flying, I am always far more comfortable with a window seat as I prefer to be able to see where I am going.

I have also developed a habit of taking photos from the plane, and later determining the location of the photos for no other reason than pure curiosity. Some of these photos turn out to be fairly ordinary, but some great ones have come out too.

I have been in Sydney for the last couple of days on business, and took this photo on approach to Sydney from seat 27F on Qantas 737-800 VH-VXA, of Lake Woronora, as shown here on Google Maps.

You can see the town of Helensburgh between the lake and the Pacific Ocean, which fills the top of the photo. The city of Wollongong is tucked away in the top right corner.

Just a great shot.

New Timetable Improves Little

The much-hyped new train timetables running in Victoria were heralded by the government, V/Line, and Metro Trains Melbourne as a breakthrough for passengers getting around more efficiently.

We were promised by V/Line that “these changes follow several months of work with Metro and feedback from our customers”. Oh really? Customers asked for slower trains?

Obviously, I can’t speak for every single service scheduled into the timetable, but lets look at a couple of the most important ones – peak services when the majority of people travel. These are the particular services I catch most days.

Lets start with the morning peak, and service 8210. I travel from North Geelong through to Southern Cross. On the old timetable below, it left North Geelong at 7:04am, with a scheduled arrival at 7:51am, for a trip time of 47 minutes.

That would have been great if that’s what actually happened. I start work at 8am, and my office is only a three or four minute walk from Southern Cross. Problem was, it invariably ran around 6 minutes late, arriving at 7:57 quite often. Not really a problem for getting to the office on time or near enough – fortunately my employer is not a clock watcher.

I’m sure not every employer is the same.

Overall, this meant the journey time was regularly about 53 minutes. Lets look at the 8210 service on the new timetable.

It now leaves North Geelong at 6:55am – nine minutes earlier – and is scheduled to arrive at 7:46am, for a journey time of 51 minutes. The new timetable allows for four extra minutes to cover the distance.

Given under the old timetable it was quite often around six minutes late, you’d think that allowing another four minutes on the timetable, it shouldn’t arrive much later than 7:48am most of the time – only two minutes late.

On paper this looks great – although it runs to time a little more often than it used to – (which was admittedly almost never) – it still often ends up arriving at about 7:53am, for a journey time of 58 minutes.

Wait a second – didn’t it usually take around 53 minutes under the old timetable? Some improvement!

However, that’s not such a big deal to me. I still get to work on time, and although I’m still getting used to getting up 10 minutes earlier than I used to, it’s not too bad.

But an improvement? No.

Why don’t we look at the evening timetable on the way home, shall we? Namely, service 8229 out of Southern Cross.

As you can see, it used to leave at 4:40pm, and arrive back at North Geelong – (by the timetable at least) – at 5:22pm. Invariably, it would find itself arriving at around 5:25pm – this I know because day after day after normal day, I would be in my car in the car park at 5:27pm.

Almost like clockwork with a journey time of 45 minutes – unless of course struck by one of V/Line’s famous delays.

What do we get now?

The same service leaves Southern Cross at 4:37pm – three minutes earlier. It is scheduled to hit North Geelong at 5:23pm, just one minute after the previous scheduled time. Just like the morning service, allowing an extra four minutes on the timetable.

However, what has those four minutes done? Now I regularly arrive in the front seat of my car at 5:38pm after getting off the train at 5:36pm. Nine minutes later than I used to, on a train that leaves three minutes earlier. It now regularly takes 59 minutes, instead of 45 minutes.

Sounds well thought out, this new timetable, doesn’t it?

To realise why 14 minutes of our lives have been stolen from us every afternoon, what we have to do is to look at the train BEFORE the 8229, namely the 8227.

It used to leave Southern Cross at 4:13, but now leaves at 4:19 – six minutes later. The 8229 used to leave at 4:40pm, and now leaves at 4:37pm – three minutes earlier.

They are NINE minutes closer together on the timetable. The 8227 is also a stopping all stations service, while the 8229 remains “express” all the way to North Geelong.

Almost every single day the 8229 has to slow down and crawl along behind the 8227 as it approaches Geelong. This slow down usual begins before reaching Lara. This almost never happened under the old timetable – only when the 8227 was delayed somewhere en-route.

Bringing these trains nine minutes closer together on the timetable has “penalised” the later train by about 10 to 15 minutes, almost every night. Fourteen minutes over 230 working days a year for most people is almost 54 days a year less at home – more than two days.

Remember that “these changes follow several months of work with Metro and feedback from our (V/Line) customers”.

Yeah right. I bet we really asked for this!

Stuck In The Middle With Adobe

Reading a web-bound PDF document last night, I was prompted – (most unusually) – whether I wanted to use Adobe PDF Viewer (Chrome Plugin) as my default PDF viewer either “Never” or “Always”.

I was ready to click “Always” when I stopped and realised how silly this question sounded.

If I want it to “never” be my default viewer, what is my default viewer? If I want it to “always” be my default viewer, and there is no other viewer, why ask me?

Maybe it was just late night insanity, but it just didn’t seem right!

ACL: Get Some Credibility or Butt Out

There has been much ado in recent days over the removal and subsequent reinstatement of bus shelter advertising for condoms depicting a homosexual couple, after complaints from the political lobby group, the Australian Christian Lobby.

Not taking the return of the advertising lying down, the ACL have vowed to continue their campaign. They claim that their position on the matter is not about homosexuality, but about the exposition of sexual material to children.

“We are disappointed to see Adshel cave to pressure from the highly organised homosexual lobby and reinstate the billboards. This shows a disregard for children and the right of parents to explain sexual concepts to their children at a time parents deem appropriate, not advertisers.”

Firstly, I don’t believe that there is such a thing as a “highly organised homosexual lobby”. No doubt to the irk of the ACL, homosexuality is a fact of life for many people. It is certainly not about trying to make a political point – it is surely about living the life that feels natural.

Who is to say that heterosexuality is the “right” way? Apparently the ACL think that they are, and they seem to have appointed themselves the “morality police”. Remember of course, that they are also one of the strongest supporters of the proposed mandatory internet filter in Australia.

Most of all though, I have problem with an organisation who consistently censors their own debates and allows a comment like this one on their website while censoring others:

“It must be an owners perogative to refuse a customer for whatever reason he chooses. I cannot believe that we have gone so far in removing individual rights.
Homosexuality is not a race or religion but a choice. it is a practice proven to shorten life and it was the source of AIDS, the worlds largest STD killer.
We should be able to choose to avoid certain behaviour we do not like or agree with.”

Actually “Bruce Watson”, it is not an owners perogative to “refuse a customer for whatever reason he chooses” – the anti-discrimination act should be on your reading list. To say homosexuality is “the source of AIDS” is highly offensive.

Some of the other comments on the same page are equally as “hillbilly”.

Absolutely they have the right to express their opinions and beliefs – (just as I am doing here) – but if the ACL wants to jump up and down about what they believe are “social and moral wrongs”, they need to have a look at themselves first and stop censoring debate to suit themselves. If they want to be taken seriously, they need to build some credibility in the debates they choose to enter.

Why anybody takes them and the people who choose to associate themselves with them via their website seriously, is a mystery to me.

All people have the right to freedom and self-determination, and once again the ACL have demonstrated that they are a completely irrelevant and extremist organisation.

Bravo Adshel for standing up for yourselves.

Oops – Released The Wrong Article?

Just spotted this giggle-worthy stuff up on The Age website:

An old version of an article that wasn’t meant to be used perhaps?

Funny.

Alan Jones And The NBN Fail!

As a technologist and network computing professional, I read with great interest a few days ago about a breakthrough in fibre-optics research in Germany, in which a new form of laser signalling has broken the record for data speed over optical fibre, reaching 26Tbps.

And I quote:

“The scientists used a single laser to generate 325 optical frequencies within a narrow spectral band of laser wavelengths and transmitted the data over 50 kilometres of single-mode fibre.”

Very impressive, and also note the use of the word “fibre” – you know, the fibre that the National Broadband Network (NBN) will be built from.

Have a listen to Sydney talk-back radio announcer Alan Jones, speaking today about how this new research will “make the NBN obsolete before it is built”:

According to Jones, this new “laser” research will make the fibre planned turn into a ridiculous waste of money, since this new “laser” transmission method will be massively faster than the 100Mbps promised by the NBN.

Why would we install all this fibre for 100Mbps, when these “lasers” can do 26Tbps, he suggests?

What do you propose to shoot the “laser” beam down Alan? String?

In fact, the installation of the fibre in the ground, combined with this new research actually demonstrates in the most perfect manner possible, the future-proof nature of rolling out a fibre-optic network.

They are planning for up to 1Gbps for a start – (not 100Mbps, another thing Jones got wrong) – and the research demonstrates that much faster speeds will be available in the future over that same fibre.

Including the 26Tbps reached in the research, and whatever record they set next.

I decided to make the above video to record Alan’s comments for posterity, just in case he and 2GB realise what a fool he just made of himself, and decide to yank it down.

If you are going to jump up and down, Alan Jones, make sure you do a bit of research first, instead of instantaneously jumping at an opportunity to forward your political agenda. Your idiocy will remain on the interwebz forever, Mr Jones.

Thanks to Andrew Ramadge for this article that brought the Alan Jones faux pas to attention, and for 2GB for making the audio available for download!

I’m Michael Wyres.

Does Review Make Implementing Filter Impossible?

For some time I have believed that a possible function of the so-called National Classification Scheme Review (NCSR) could be to position the government for a soft-landing, get-out-of-jail-free card in relation to their mandatory internet filtering plan. I most recently discussed my feelings on this topic in this article from last week.

Reading some more about the NCSR over the weekend, I found myself asking if the terms of the review, actually words away the possibility of the filter ever being implemented.

Amongst the clauses for the expected framework for the review, here is the one that I found interesting, stating that the resulting framework must be:

“enforceable and [promote] public trust in the regulatory system.”

For me, the interesting word is “enforceable”, and it makes me wonder how exactly they intend to police this particular aspect of the plan.

Filter opponents know only too well that systems such as The Onion Router (TOR) and Virtual Private Networks (VPNs) would make the filter instantly and trivially bypassable, so to deliver on the “enforcable” requirement of the reviewed classification system, they are going to hit a brick wall unless they ban all possible forms of filter avoidance.

There are of course many other methods by which one might avoid the proposed filter.

Banning any of them immediately delivers a massive scope creep on the mandatory filtering plan. Remember – the government insists that all they would do is block access to a defined list of URLs – not blocking particular service types.

Given that such methods employ encryption to hide the content of their associated network traffic, it would be nigh on impossible to block them.

Traffic flows via TOR might be observable by tracking unusual flows of traffic to and from individual hosts, but this does not categorically prove that the traffic is from TOR, or that the encrypted content within can be deemed “inappropriate” or not.

Detecting encrypted VPN would traffic might be achieved similarly, but again does not provide any kind of indication of what the traffic is. Banning VPNs would anger businesses legitimately using the technology for mobile and remote users, and would therefore be a very unpopular response.

So it gets down to this “enforcable” thing – if they can’t prove that traffic they are suspicious of contains what they might deem as “inappropriate material”, how do they on the internet, enforce their classification system that must be by their own definition, enforceable?

Do they get a warrant to search every computer on the internet in Australia, that they detect with an “unusual” traffic flow that might be TOR or VPN traffic, and which might be “inappropriate”?

I don’t think so.

Even if they do finally manage to put the filter in place, their own goal of having a classification system across “a diverse range of forms of information and entertainment content across media platforms” – which includes the internet – then they’ll have been against their own terms of reference, even before they started the review.

Let alone after it.

Channel Seven – Please Get It Right!

Over the weekend, Channel Seven Melbourne was heavily promoting a “special report” to be screened on this evening’s nightly news bulletin, extolling the virtues of living in Geelong instead of Melbourne, and commuting into Melbourne for work. About how “easy” and “relaxed” this commute is.

I regularly do this commute, and I can warn the people of Melbourne thinking about it – don’t! What you might have seen in Channel Seven’s report tonight is far from true.

Sure, the house prices are much better down here, but an “easy” and “relaxed” commute? Spare us!

On the preview of the report over the weekend, one woman travelling by train was even heard to say – “oh, you always get a seat!”

Oh really? If I’ve had a seat 50 times in the last five years, I would be stunned. It just almost never happens.

The service is often lousy, and often runs 15-25% late, if it even runs at all. Cancellations and alteration to road coach are fairly common. Anyone who follows the #vline tag on Twitter can see how bad it gets, and how regularly.

But don’t just listen to me – just ask any regular V/Line commuter! This is what it often looks like (not the almost empty off-peak service shown in the story):

So, Channel Seven and City of Greater Geelong – if you’re going to do a promotional – (and probably paid for) – fluff piece, try being honest. It is hard enough for people already doing the commute to get a decent run into Melbourne without encouraging more people to do it.

Doing it by car is no doddle either, regularly taking even longer than a delayed V/Line train.

Do some actual journalism Seven instead of regurgitating crap like this!

The Filter Is Not Dead

There has been some scuttlebutt in recent days in regards to whether the ridiculous iron fist that is the proposed mandatory filtering of the internet in Australia is to go ahead or not. Certainly, there have been a lot of mixed messages, but the most important message of all is that it is not dead.

Prompted by a “quietly tucked away in the fine detail” sliver of the 2011 Federal Budget, in which funding grants towards implementing a voluntary version of the filter by a small set of ISPs – namely Telstra, Optus, and iPrimus – was completely eliminated from the budget due to a “lack of interest”, many have seen this as the death of the filter overall.

Not so.

Almost twelve months ago, Stephen Conroy signaled that the mandatory filter was to be placed on hold for “at least twelve months”, pending a review of the current classification system. I speculated at the time that in calling for the review, that he was posturing for a “save face” way of getting out of the promise to introduce the filter.

For example, the review might “conveniently” find that the filter is unworkable under the current classification system, and the legislation will either be “further delayed” while a new system of classification is drafted and gets its way through parliament, or quietly placed into the “too hard basket”.

Wishful thinking perhaps, but it does leave a potential out for the minister, and in now announcing that the voluntary scheme has been axed due to “lack of interest”, a public backflip would be more palatable, given the “public consultation” he is so fond of has shown so little interest in even a voluntary filter.

In an interview around the time of announcing the review, Conroy was asked if the filter was effectively dead, and if there was any way mandatory filtering could be brought in without a vote in the Senate – given the numbers in the Senate against the proposal after July 1 2011 – and responded with:

“Genuinely, I don’t believe we can, I don’t think there’s a backdoor way we could do it. I think the only way we could do it is through Parliament.”

None of this means the filter is dead – not yet – but at a time when all the ducks need to be lining up in a row to get the plan through, the ducks just aren’t playing ball with Conroy’s plans.

With the government possibly in the process of engineering more “favourable” conditions for a back down, it is going to be an interesting few months in regards to the filtering debate.

Not dead, but the goal posts are shifting – just a little bit more.

NBN Putting the Consumer In Charge

Undoubtedly, the NBN is a hot political potato right at the moment, with many different views entering into the current debate. Debate or otherwise, the state of play at the moment sees the project going ahead – including the recent announcement of the location and schedule of the next seven rollout locations.

Many of you will already understand the technical and the potential financial models of the operation of the NBN, but in coming days I aim to cover some of the end user advantages of just having the NBN in place. I have already discussed economic benefits, so I will keep away from that aspect of the project for the time being.

For as long as I have been ordering, installing and using DSL services throughout my career – (both for professional and personal use since 2000, when the Telstra DSL network first appeared) – one truly frustrating administrative aspect to the technology has been prevalent.

That aspect is churning.

In terms of DSL connectivity, churning is the process by which a customer moves from a DSL connection with one ISP, to a DSL connection of another ISP. Because DSL services are based on a single addressable POTS phone line, and most premises – (particularly homes) – have only one such line, moving from one ISP to another can be a complicated process.

Before you can move to your new ISP, you have to cancel your service with your existing provider, ensure that the DSL line codes have been removed from your line, and then have your new ISP initiate the provisioning process for a new DSL service on that same line. The codes have to be gone before the new service can be successfully provisioned.

You will be without internet services from the moment your existing ISP cancels your service, until the moment your new ISP has completed provisioning the new service. You will commonly be quoted that this will take between 7 and 21 days.

That’s right, between one week and three weeks. This is a constraint imposed by Telstra Wholesale – (who own almost all the copper into homes and businesses) – and which necessarily passes down the provisioning chain.

Some people will be able to cope with a single week, others will not. Businesses could be crippled by even an outage of a single day, and often choose to go to the trouble and expense of ordering a completely new phone line for the new service, to eliminate the gap.

This might not be possible if there are no spare lines nearby, destining some to having to wait without connectivity if they want or need to change providers.

However, it is with the line codes that the biggest problem lies. In lay terms, line codes are a set of information about your line to identify to the DSL network, exactly which ISP your line is to be connected to.

In my experience, many ISPs fail to clear their codes from the line when you cancel your service with them, making the initiation of a new service with another ISP impossible until those codes are cleared. It has improved somewhat in the last couple of years, but it does still happen.

Every single extra day that it takes to have the old codes removed from your line is another extra day before work on your new connection can begin, after which it will take the standard 7 to 21 days.

If it takes a week to sort out a problem with the removal of old line codes, and the provisioning of the new service takes the full 21 days, you could be down for a month – or longer if other problems arise.

Even in perfect circumstances, you can expect to be down for at least a week – so let us now flash forward to an NBN connected world and see the difference.

As I discussed some time ago, each NBN Co network termination unit (NTU), has six separate and distinct customer ports, four of which are dedicated to data connections.

When you first get connected up to the NBN with an ISP, it is quite likely that your connection will be provisioned on the first data port on your NTU. You’ll plug your router into this first port, pop your username and password into it, and away you go.

If after a few years you decide to change to a different ISP for whatever reason, you can have the new connection provisioned up with your new ISP – (most likely on the second data port) – and when it is ready, unplug your router from the first data port, plug it into the second one, update the username and password, and you’re done.

With just a minute or two of downtime, and then you can call your old ISP and tell them to cancel your old service.

Down from at least a week of downtime, to just a few minutes of downtime. This is a massive consumer win – whether that consumer be a private or business customer.

In my experience there has been plenty of evidence to suggest that many ISPs have deliberately held up the removal of DSL line codes to actively discourage customers from churning away.

Now that everyone will effectively have four data lines available at all times, that grip that some ISPs exercise on a customer with line codes is now gone, and the consumer is in the driver’s seat where they belong.

About time too.