NBN: Congestion, Telecommuting and Productivity

Last week, I took a virtual slide rule to the potential REVENUE earnings of the forthcoming National Broadband Network (NBN), and came up with some rather surprising numbers. I didn’t even need convincing, but the numbers even surprised me and I’ve been working in the industry for 15 years.

Obviously I was unable to factor in costs – (as I doubt NBN Co themselves understand the cost model completely yet, so I have NO hope) – but any company with such potential for revenue earnings – whether they be public or government enterprises – should be able to deliver value against those earnings. The numbers are potentially VERY big, and NBN Co is certainly not run by any old bozos.

These are people who have built and operated large, successful telecommunications companies in the past.

Another NBN “win” is the potential benefits the network will be able to bring to the rest of the economy. Detractors say it is all “hairy fairy”, and replete with “ifs” and “buts”, but the mere existence of the NBN will bring massive flow on effects to the rest of the economy.

Take a look at this report from the Bureau of Infrastructure, Transport and Regional Economics (BTRE), as part of the federal Department of Infrastructure and Transport, in respect to the costs to the Australian economy in terms lost productivity and potential GDP, simply because people are stuck in traffic staring at someone else’s number plate. That is, congestion on our roads during our daily commute.

“BTRE base case projections have these social costs of congestion rising strongly, to an estimated $20.4 billion by 2020. The city specific levels rise from $3.5 billion (2005) to $7.8 billion (2020) for Sydney, $3.0 billion to $6.1 billion for Melbourne, $1.2 billion to $3.0 billion for Brisbane, $0.9 billion to $2.1 billion for Perth, $0.6 billion to $1.1 billion for Adelaide, $0.11 billion to $0.2 billion for Canberra, about $50 million to $70 million for Hobart, and $18 million to $35 million for Darwin.”

By 2020 – (about the time the network is likely to be completed) – the annual cost to the Australian economy simply because people are stuck on the roads getting to and from work, is projected to be $20.4 billion dollars.

Every year.

If the very existence of the NBN provides the stimulus to entice even only 10% of workers to telecommute – that is, work from home using the bandwidth the NBN will provide to make doing so particularly viable – that is reducing that congestion by 10%, and therefore saving the Australian economy $2 billion EVERY SINGLE YEAR once the network is completed.

Against a build cost of up to $43 billion dollars, with large potential revenues, and potential savings in the order of billions of dollars just by reducing congestion on the roads by even small amounts, that’s a compelling outcome.

There are potentially savings of similar magnitude right across the Australian economy – this has been only one single example. To me – yet again – the NBN still continues to stack up against the numbers.

Conroy Hissy Fit vs Mitchell Tantrum

I found a humourous side note to comments by the editor of The Australian newspaper, Chris Mitchell, in which he accused Stephen Conroy of having a “hissy fit” in regards to coverage of the National Broadband Network (NBN) in his paper.

As much as I do hate to agree with Stephen Conroy – (the concept itself scares me) – he is absolutely correct. Almost every single day, The Australian carries a number of stories with nothing but broad attacks against the planned network. Barely anything the other way, and hardly balanced, unbiased reporting.

It is astonishing that columnist Mark Day was able to get his piece supporting the NBN and thinly attacking the paper for its position on the network, into the paper at all.

“To my mind, [the NBN] is visionary, transformational and utterly essential to meet national aspirations to be a 21st century smart country, rather than simply a quarry. I am surprised by two things: the manner in which the NBN has morphed from a generally accepted project under Kevin Rudd to a political hot potato for the Gillard minority government, and the growing doubts being expressed even by those best positioned to benefit from the network.”

Included in the latter is this newspaper. As the number of digital media services grows exponentially and file sizes get bigger and bigger, media companies will demand first-rate distribution platforms. Quibbling about the value and worthiness of the NBN build seems to me to be short-sighted.”

Of course to maintain his sense of control, editor Mitchell has managed to disable comments on the original article in which he accused Conroy of the so-called “hissy fit”, lest someone manages to agree that the coverage by The Australian is exactly as Conroy describes.

Going home with your bat and ball are you Chris? Just report the news, and stop trying to BE the news. Oh, and start giving equal coverage to both sides of the debate.

That’d be nice too.

Bathurst Coverage: Were Seven Right or Wrong?

There has been quite a lot of rumbling around the Twittersphere/Blogosphere since the conclusion of the Seven Network’s coverage of the annual Bathurst 1000 motor racing classic last weekend – in which they time-slipped their broadcast by almost 30 minutes by the end of the race.

This disgusted many following the race on social networking sites, with the final result known to many long before the “end” of the race as it was shown on television. This caused betting to be suspended on the race when the issue was discovered, and it has even come to the attention of the politicians, most notably the federal communications minister, Stephen Conroy.

Many have called the tactic a money grab by the network, though Seven themselves claimed it was done to allow viewers to see more of the action. Many were unconvinced – however I decided that it was worth looking at a little deeper, and seeing what exactly what might really be true.

The table below – (click for larger version) – contains the length in minutes and seconds, of all broadcast segments from within the broadcast of the race in each year between 1987 and 2010 – (excluding 1988, 1989, 1999, 2002, and 2003 which I have not yet been able to analyse) – that contained some portion of the race itself. This also covers the ten years the race was broadcast by the rival Network Ten between 1997 and 2006, with the rights returning to Seven in 2007.

The average length of broadcast segments across the years analysed are as follows:

  1987: 561 seconds 1997: 704 seconds 2007: 685 seconds  
  1990: 711 seconds 1998: 707 seconds 2008: 690 seconds  
  1991: 668 seconds 2000: 723 seconds 2009: 706 seconds  
  1992: 777 seconds 2001: 762 seconds 2010: 678 seconds  
  1993: 754 seconds 2004: 678 seconds    
  1994: 740 seconds 2005: 713 seconds    
  1995: 727 seconds 2006: 757 seconds    
  1996: 719 seconds      

The average segment length across pre-1997 Channel Seven broadcasts, race-to-race was 707 seconds, or 11 minutes and 47 seconds; the average segment length across Channel Ten broadcasts, race-to-race between 1997 and 2006 was 721 seconds, or 12 minutes and 1 second; and the average segment length across post-2006 Channel Seven telecasts race-to-race was 694 seconds, or 11 minutes and 34 seconds.

One of the complaints often levied at Seven is that they show much more advertising during the race than used to be shown, but these numbers suggest that it is not significantly different. Across the three periods, there is a total average variation in the length of the segments before a commercial break was taken, of 27 seconds.

This means they can probably squeeze one more 30-second commercial into each commercial break, but this is scarcely different. Certainly, the length of each segment as broadcast is seemingly very similar.

Now, did they time-slip the race last weekend to squeeze in more advertising as some people claim, or was it to show more of the race, as they claim? Interesting question.

This year’s race ran for 6 hours and 12 minutes, which was a new race record. The previous record was 6 hours and 19 minutes, in 1991.

If we add up the total broadcast time taken by all “on-air” segments in 1991, we get 300 minutes, and 43 seconds. The same total for 2010 was 316 minutes and 28 seconds. The average segment length was 668 seconds in 1991, and 678 seconds in 2010.

So we have similar race lengths, and similar average segment lengths, making these two races completely ideal for comparison. Given the 1991 race was seven minutes longer, to make them “the same length”, we’ll take those seven minutes from the 1991 coverage.

This leaves us with 293 minutes and 43 seconds for 1991, and 316 minutes and 28 seconds for 2010. So for two races that are now the “same” length, the 2010 telecast contained 23 minutes more actual broadcast time that contained some part of the race, than the 1991 telecast.

Further, if we compare the 2010 race with the 2004 race – (where both average segment lengths were the same, at 678 seconds) – there was 305 minutes and 5 seconds broadcast by Channel Ten in 2004, eleven minutes less than broadcast by Channel Seven in 2010.

Yet the 2004 race was 17 minutes longer.

Suddenly, Seven’s claim that they did it to show more of the race not only seems plausible, it is actually backed up by the numbers.

Interesting hey?

There were 27 commercial breaks during the race last Sunday – interestingly, 27 minutes was about the amount of time the broadcast was behind the actual race at the end.

What Seven appear to have done is stopped for a 2.5 minute commercial break on average every 11 minutes and 38 seconds, but “paused the tape” for a minute during that break, allowing them to show 3.5 minutes of commercials, instead of 2.5 minutes.

So did they gain 27 minutes of advertising time there? Yes, they did – but the final broadcast segment was more than 37 minutes, so they lost most – if not all – of what they had gained up until that point. If the race was running completely live, they would still have inserted their 3.5 minute commercial breaks, and the extra 23 to 27 minutes of racing we did see, would have not been broadcast.

Did Seven do the right thing? Probably not. Did they do it to try and increase the amount of advertising they could show? Possibly, but it doesn’t look to me like they achieved that outcome.

Did they end up showing more of the race for the fans, just as they claimed? The numbers show pretty clearly that they did – whether that was their original intent or not.

They just need to be a little more honest with the racing fans.

(DISCLAIMER: I have absolutely no affiliation with the Seven Network, nor any other media company. As a long-time devotee of motor racing, Seven’s decision to time-slip the coverage was most interesting, and I have chosen to use the information available from my library of motor racing vision to illustrate what appears to be the case in this situation.)

(NOTE: This article was been developed as part of a discussion I commenced in 2009 in the forums of website V8Central in this thread, and continued after the race this year in this thread.)

NBN: Viable or Not?

There has been a lot of bellyaching of late about whether or not the National Broadband Network (NBN) will be a viable proposition or not. Certainly, the purported cost of $43b is a lot of money, and when dealing with a sum of that magnitude, a certain level of caution is very obviously quite prudent.

Supporters of the network point to the potential flow-on effects to the Australian economy – increased productivity, environmental benefits – the list is almost as limitless as the imagination can muster. Opponents say that the huge price tag is far too much, and that a full cost-benefits analysis needs to be performed before we earmark the funding for the project. Others say the analysis is not needed.

These are strong arguments either way. For myself, the biggest thing missing from the debate is any simple, rational exploration of what the numbers might be. So I’m going to give it a bash!

The starting numbers look like this: approximately eight million premises to lie within the fibre footprint of the network over eight years – (or ninety six months) – and that is growth of about 83,333 premises within the footprint per month.

Assuming an uptake of around 70% of premises within the fibre footprint opting to use the NBN, the subscriber base will grow by around 58,333 every single month across the eight year rollout. Assuming rough parity with current wholesale access pricing for our existing ADSL/ADSL2+ network(s) of around $25.00 – (about what is expected) – the revenue base grows by $1,458,333 every month.

Presuming that the numbers are maintained across the eight year life of the rollout, the total number of subscribers connected in the 96th month will be 5,600,000, generating $140,000,000 of revenue per calendar month. Or if you like, $1,680,000,000 per year. Yes, that is 1.68 BILLION dollars.


Ever wondered why Telstra delivers such massive profits – ($3.94b in the year to June 30, 2010 for example) – year after year after year?

Adding the monthly revenues across the ninety six months, at the end of the eight year rollout, there will already have been $6.79b of revenue raised, just because the network existed and was raising revenue from customers.

Of course, I can’t factor operational costs into the numbers – as that is something there is no information about, and I doubt NBN Co themselves can do that yet – so this is only a revenue figure, not a profit figure.

It is however reasonable to suggest that whatever operational profit comes out of that $6.79b revenue, that a certain amount of that will have been turned back to offset the cost of the build throughout the eight years, reducing the $43b price tag.

Again, not allowing for costs, subtracting the $6.79b from the $43b means we have $36.21b still to be “recovered”. Since – presuming the wholesale cost to supply each premise doesn’t change (unlikely) – the network would be raising $1.68b per year, it would take a little over twenty-one-and-a-half more years to recover the $43b.

Any increase in the wholesale per-premise cost will obviously shorten the time frames.

What of the costs? Well, that’s a fair point, but are those costs offset by the benefit of having the NBN in place over those almost 30 years? Quite possibly, and in my opinion, absolutely.

It does seem that uptake numbers will be very important, so lets take another look at the numbers.

Since the copper network will be decommissioned, every premise within the NBN fibre footprint that currently has any style of active xDSL connection – or even just a POTS line – provisioned to it, will need to have that connection transferred onto the NBN. The copper network will be gone, so there is no choice.

In that respect, uptake numbers will actually be much much closer to 100% than the 70% used in my example above. Further, given that every NBN connection to a premise will be able to carry more than one service across it – (as an example, you might have one for internet connectivity, one for a POTS connection, and one for subscription television) – actual uptake might be more than 100%.

That’s a story for another day however.

For argument sake, lets change our figures to 95% uptake, and a slight increase in monthly wholesale cost per premise to $30.00.

The new numbers look like this: approximately eight million premises to lie within the footprint of the network over eight years / ninety six months – that is growth of about 83,333 premises within the footprint per month. An uptake of around 95% of premises within the footprint opting to use the NBN, the subscriber base will now grow by around 79,167 every single month across the eight year rollout, with the revenue base growing by $2,375,000 every month.

The total number of subscribers connected in the 96th month will be 7,600,000, generating $228,000,000 of revenue per calendar month, or $2.736b per year.


The network will have already generated $11.058b of revenue, bringing the remainder to be recouped down to $31.942b. At $2.736b per year, it will now take only a little over eleven-and-a-half years to get the raised revenue up to $43b – a saving of TEN WHOLE YEARS over the earlier example.

Theoretically the costs to run the network won’t change from the first example, because the network will be physically the same.

Even with relatively poor uptake levels, the NBN will be able to generate annual revenue measured in the billions.

Add to that the economic benefits of just having the network – and importantly, having this infrastructure before our trading partners – and the benefits of spending this money on the NBN start to look mindblowing.

And I didn’t need convincing before I ran these numbers!

By no means have I just done a full cost-benefits analysis, and admittedly I have made a number of assumptions in tabulating my numbers. Remember though, that anyone trying to analyse this proposal needs to make similar assumptions.

However even my cursory look at the potential seems to suggest that a lot of the FUD about massive financial blackholes that are out there right now are decidedly shaky.

Gillard Has Conroy-itis

It seems to me that Julia Gillard has caught the same disease as her Minister for (Mis)communications, Stephen Conroy. I call it “Conroy-itis”.

The major symptom is the ability to say one thing about the proposed internet filter, when you know categorically that the truth is the complete opposite.

For months Conroy in particular has been telling us that the internet filter, if introduced, will not slow down the internet – (cue the “one seventieth of a blink of an eye” rhetoric) – in any way whatsoever. He also tells us that it is “100% accurate”.

“She said the government is working through how the internet filter could be introduced without slowing down connection speed or accidentally banning content that is appropriate.”

Now, if the internet filter will not slow down the internet, why are they “working through how the internet filter could be introduced without slowing down connection speed” or “accidentally banning content that is appropriate”?

Seems to me they know it will slow down the internet, and that it isn’t 100% accurate.

Hmmmmmm.

NBN: The Opt-In/Opt-Out Debate

There has been a lot of discussion in recent weeks in regards to the opt-in or opt-out question for individual premises during the rollout of the National Broadband Network (NBN). In Tasmania, where the initial rollout of the network is underway, the government has chosen to adopt an “opt-out” model, while New South Wales and Victoria appear to be heading down the path of an “opt-in” model.

There are certainly advantages to each approach, but the confusion and lack of consistency is another worrying sign as to the way the network is understood in the wider community. The biggest failing of the Labor government in regards to the NBN at this stage has been its inability to sell it to the people.

So, what are the two options?

  • OPT-OUT – in this situation, as the fibre network is rolled out down your street, a fibre connection will also be run from the cabling in the street, to a termination point on your premises – unless you specifically request that this does not happen. The cost to run that connection from the street to your premise will be relatively cheap – workers will already be in the street, will already have all the gear and cabling to achieve the task, and will be able to do everything at once. Simple, quick, and effective, and every premise will have the cabling ready to go, should they choose to make use of the NBN.
  • OPT-IN – in this situation, as the fibre network is rolled out down your street, a fibre connection will also be run from the cabling in the street, to a termination point on your premises – but only if you specifically request for this to happen. The per-premise cost to provide that connection from the street to the premise will be somewhat higher, because workers will need to return at a later date to run that cable, and connect it to your premise. This also adds uncertainty to rollout schedules, and therefore service availability – an area may be officially “NBN-ready”, but it may take weeks to organise a connection because someone has to be scheduled to come and run the street-to-premise connection, before a service can be activated.

On the surface, the opt-in model absolutely appears cheaper, as only premises who specifically request for the cable to be connected will have this work done, and even if 70% of premises are connected initially while the street cabling is done, this is undoubtedly cheaper and faster than doing 100% of premises.

Opponents of the opt-out model jump up and down and complain that forcing the street-to-premise connection onto people is forcing them to connect to the NBN, but this is somewhat inaccurate. Having the cable run from the street to your premise does not force you to pay for services to be provisioned OVER that cable – there is no obligation there whatsoever.

As part of the Universal Service Obligation (USO), every premise in Australia has at least a single copper line – (or equivalent service) – assigned to it under this condition. It is clearly stated under the current form of the legislation that “Telstra has the obligation to provide an STS to all people in Australia”, where STS means “Standard Telephone Service”.

Given that the copper network is planned to be decommissioned in fibre-enabled areas, every individual phone service in those areas will be required to move onto the NBN to maintain the USO – that’s the law. There simply won’t be an operational copper network, so those services have to go somewhere.

Also, since the NBN will be taking over USO obligations, quite clearly the state of play will become “NBN Co has the obligation to provide an STS to all people in Australia”.

But if not every premise is connected to the NBN because people opted out – (whether that was the default choice, or they actively chose it) – an interesting situation arises when the copper network is turned off area-by-area. Suddenly, if you don’t have an NBN fibre attached to your premise, the USO fails.

People need to understand that the advent of the NBN will effectively remove the copper Customer Access Network (CAN) built in the 1950’s, so if they opt-out, there is no phone line, and the required connection for every premise under the USO is gone. Exactly what this means for the USO is somewhat open to interpretation.

Does it mean that it will disappear? Does it mean people will legally be able to opt-out of the USO?

From what I can see, the answer is no – it will not disappear, and it will not be able to be opted-out of. This is important, particularly when you look at the stated goal of the USO:

“The universal service obligation (USO) is the obligation placed on universal service providers to ensure that standard telephone services, payphones and prescribed carriage services are reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business. No carriage services have been prescribed to date.”

The important point is “no carriage services have been prescribed to date”. The USO does not imply that you have to pay a phone company to have an active telephone service running over your connection, but the USO does define that the physical cable must be in place. When the requirements of the USO move from Telstra to the NBN, this does not change.

So one way or another, unless the USO is to be removed, every premise in a fibre-enabled area will be required at some point to have an NBN-fibre connection run from the street to the premise. Through pure economies of scale, it must be cheaper overall to do this in the first instance, rather than allow people to opt-out initially and require someone to come back at a later date to do the drop cable from the street to the premise.

The deal between Telstra and NBN which paves the way for the decommissioning of the copper network explicitly addresses the question of the USO, so it seems quite clear that the USO is not going anywhere anytime soon. Opting-out initially may seem cheaper, but in the end it will cost more – and that cost will be passed on to you, the end user.

Fabian Coulthard: Better Than Dreamworld

In a testament to the strength and safety of modern racing cars, Fabian Coulthard walked away from this accident at the start of today’s Bathurst 1000.

Coulthard was heard to say later in the day that it was “better than any ride at Dreamworld”.

I’m just glad he’s still with us, and can keep a sense of humour. Scary stuff!

Dale Wood: Bathurst Legend?

In the best Bathurst driving combination since David “Truckie” Parsons teamed up with David “Skippy” Parsons in 1999, if the #7 Jack Daniel’s Kelly Racing Commodore gets up in today’s Bathurst 1000, the name Dale Wood will go down in race history!

In this screen capture from the Seven Network telecast, it should also be noted that the picture of the first Dale Wood looks remarkably like Todd Kelly, but you get that.

Nice fail Seven!

Way to Plagiarise Brian!

I stumbled this afternoon on an interesting little kerfuffle about the clear and obvious plagiarising of a blog post by @misscoca, another example of just how easy it is to try and appear smarter online. People even set up “auto-plagiarising sites” these days, with varying degrees of success.

Lauren posted this interesting and well thought out commentary on Foursquare. Quite an excellent piece.

Then a chappy named Brian Buchanan from Georgia in the United States helped himself to her post, changed a few words to suit his location – (Georgia instead of Melbourne) – and posted it.

Douchebag.

Note that he has left in the reference to Coles Supermarkets – completely Australian, and not in Georgia. The phrase “shopping centre” is more of an Australian term also, where Americans would more likely say “shopping mall”.

He also kept the Australian spelling of “centre” rather than “center”. Not very good at plagiarism, are you Brian?

I’ve dropped in a comment for Brian that is “awaiting moderation”, though I’m not expecting it to be approved any time soon!

Sprung Brian – and we’re going to make sure people know about it!

Gold Coast Wiggle Racing?

Are newly appointed Gold Coast assistant coach Andy Lovell, the blue Wiggle Anthony Field, and Mark Webber related, or the same person?

You be the judge – our lines are open!